Order and Shipping Policy

At Stefaniel's Golden Hand we care for our customers. We believe in a fast processing time to shorten the orders' delivery time. All orders are processed with a lot of care and sanitary measures. We offer free shipping worldwide.

Order Policy

Returns and exchanges will be treated on a case per case basis. In the case of returns or exchanges, the buyer is responsible for return postage costs and any loss in value if an item isn't returned in its original condition. If you have a problem with your order email us at [email protected]

Estimated delivery dates

See item descriptions for estimated arrival times. We use standard post for postage. Dispatch time is 1 to 5 business days and delivery time is about 2 to 4 weeks worldwide. We are not responsible for shipping delays.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.